Location: Brampton, Ontario 📍
Duration: Permanent (Full-Time) ⏳
Level: Management (Business Services & Client Relations) 💼
About the Role: 📝
Join Seed NanoTech International, a Brampton-based technology and research-commercialization company, as Business Services and Client Relations Manager. You’ll oversee client relationships, business operations, and administrative functions supporting the company’s consulting, research commercialization, and technology-development activities, working closely with senior management, clients, financial institutions, and partner organizations.
Key Responsibilities: 🔑
- 📊 Plan, organize, direct and evaluate business-service and client-support operations
- 🤝 Develop and implement procedures for client onboarding, inquiries, complaints, and service follow-ups
- 🏦 Manage relationships with clients, vendors, financial institutions, consultants and business partners
- 📑 Prepare operational plans, service proposals, quotations, reports, presentations and correspondence
- 📅 Coordinate client projects, contracts, meetings, deadlines and follow-up activities
- ✅ Monitor service quality and client satisfaction, recommending corrective actions as needed
- 💰 Support management with budgets, purchasing, invoicing, expense monitoring and financial documentation
- 📋 Ensure business activities comply with company policies, contractual requirements and applicable regulations
- 👥 Assign duties, provide guidance and monitor the work of administrative staff and co-op students
- 🎓 Assist with staff training, performance monitoring and resolution of operational problems
- 🌐 Represent the company at business meetings, networking events and partner discussions
- 🔒 Maintain accurate and confidential client, financial, employee, vendor and corporate records
Core Skills: 🧠
- 🎓 Master’s degree in management, business administration or a closely related field
- 🎓 Bachelor’s degree or college diploma in business, finance, management or a related discipline
- 📈 Several years of progressive experience in banking, financial services, business services, customer relations or professional administration
- 📚 Knowledge of financial compliance, internal policies, record management and business transactions
- 💻 Strong proficiency in Microsoft Excel, Word, PowerPoint and general business-management systems
Soft Skills: 🌟
- 🗣️ Excellent communication, analytical, organizational and problem-solving abilities
- 🤝 Demonstrated ability managing corporate clients and maintaining long-term business relationships
- 🔐 Ability to manage confidential information and work effectively with culturally diverse clients and partners
- 🧩 Comfortable coordinating across departments and providing client-centered solutions
- ⚡ Professional, adaptable, and collaborative in a fast-paced business environment
Preferred: ✨
- 🏢 Previous experience in relationship management, banking, consulting or technology-based professional services
- 🎤 Experience representing an organization at business events or meetings
- 🗨️ Ability to communicate in English and additional languages such as Nepali or Hindi
- 🔬 Experience supporting emerging-technology, research or innovation-focused organizations
Apply to: 📧 Submit a résumé and cover letter explaining how your education and professional experience meet the requirements of the position
Job Category: 🏷️ Business Services Management
Job Type: 🕒 Full-Time, Permanent (30 hrs/week)
Job Location: 📍 Brampton, Ontario
Compensation: 💵 $20.00/hour